Email Classifier
Claude Office SkillsClassify and categorize emails by priority, topic, and intent.
emailclassificationai
# Email Classifier
Automatically categorize and prioritize emails to help manage inbox overload.
## Overview
This skill helps you:
- Classify emails by category and type
- Determine priority and urgency
- Identify required actions
- Filter out low-value emails
- Organize for efficient processing
## Classification Categories
### Primary Categories
| Category | Description | Examples |
|----------|-------------|----------|
| **Action Required** | Needs your response/action | Requests, approvals, questions |
| **FYI** | Informational, no action needed | Updates, announcements, reports |
| **Waiting** | You're waiting for others | Follow-ups, pending responses |
| **Delegated** | Forward to someone else | Wrong recipient, team matters |
| **Archive** | Keep but no action | Confirmations, receipts |
| **Delete** | Low value, can remove | Spam, irrelevant promos |
### Email Types
| Type | Description |
|------|-------------|
| **Meeting** | Invites, updates, cancellations |
| **Task/Request** | Someone asking you to do something |
| **Question** | Needs your answer |
| **Update/Report** | Status updates, progress reports |
| **Approval** | Needs your sign-off |
| **Newsletter** | Subscribed content |
| **Marketing** | Promotional content |
| **Alert/Notification** | System alerts, notifications |
| **Personal** | Non-work related |
| **Spam/Phishing** | Unwanted or suspicious |
### Priority Levels
| Priority | Response Time | Indicators |
|----------|---------------|------------|
| ๐ด **Urgent** | Within hours | Deadline today, executive request, blocking issue |
| ๐ **High** | Within 24h | Important client, time-sensitive, direct request |
| ๐ก **Normal** | Within week | Standard requests, routine matters |
| ๐ข **Low** | When convenient | FYI, newsletters, non-urgent updates |
## How to Use
### Single Email Classification
```
"Classify this email: [paste email content]"
```
### Batch Classification
```
"Classify these emails and organize by priority:
1. [Email 1]
2. [Email 2]
3. [Email 3]"
```
### With Rules
```
"Classify my emails. Treat anything from @client.com as high priority"
```
## Output Format
### Single Email
```markdown
## Email Classification
**From**: sender@example.com
**Subject**: Q1 Budget Approval Needed
| Attribute | Value |
|-----------|-------|
| **Category** | Action Required |
| **Type** | Approval |
| **Priority** | ๐ด Urgent |
| **Deadline** | EOD Friday |
| **Sender Importance** | High (CFO) |
### Recommended Action
Review attached budget and approve/reject by Friday EOD.
### Suggested Response Time
Within 4 hours
### Labels/Tags
`finance`, `approval`, `q1-budget`, `executive`
```
### Batch Results
```markdown
## Email Classification Results
**Total Emails**: 15
**Processing Date**: 2026-01-29
### Summary
| Category | Count | % |
|----------|-------|---|
| Action Required | 4 | 27% |
| FYI | 6 | 40% |
| Delete/Spam | 3 | 20% |
| Waiting | 2 | 13% |
### ๐ด Urgent (2)
1. **[Subject]** from [Sender] - [Action needed]
2. **[Subject]** from [Sender] - [Action needed]
### ๐ High Priority (3)
1. **[Subject]** from [Sender] - [Type]
2. ...
### ๐ก Normal (5)
1. ...
### ๐ข Low/FYI (5)
1. ...
```
## Custom Rules
### Define Your Rules
```markdown
## My Email Rules
### VIP Senders (Always High Priority)
- CEO, CFO, CTO
- Direct manager
- Key clients: @bigclient.com
### Auto-Archive
- Newsletters (unless from [specific])
- Automated reports (after reading)
- CC-only emails (if no @mention)
### Auto-Delegate
- IT support requests โ it-team@
- HR questions โ hr@
### Red Flags (Mark Urgent)
- "URGENT" in subject
- Legal/compliance mentions
- Customer complaints
```
## Spam/Phishing Detection
### Warning Signs
```markdown
## Suspicious Email Indicators
**Risk Level**: ๐ด High / ๐ Medium / ๐ข Low
### Red Flags Detected
- [ ] Sender domain doesn't match display name
- [ ] Urgency pressure tactics
- [ ] Request for credentials/personal info
- [ ] Suspicious links (hover to check)
- [ ] Unexpected attachments
- [ ] Grammar/spelling errors
- [ ] Generic greeting ("Dear Customer")
### Recommendation
[Do not click links / Report as phishing / Safe to proceed]
```
## Workflow Suggestions
### Processing Order
```markdown
## Recommended Processing Order
### Morning (30 min)
1. ๐ด Urgent emails first (2 emails, ~10 min)
2. ๐ High priority (3 emails, ~15 min)
3. Quick wins under 2 min (5 emails, ~5 min)
### Batch Later
- ๐ก Normal priority - schedule 1 hour block
- ๐ข Newsletters - end of day or weekend
### Delegate Now
- Forward [Email X] to [Person] for handling
```
### Suggested Folder Structure
```
๐ Inbox
โโโ ๐ Action Required
โ โโโ ๐ Today
โ โโโ ๐ This Week
โ โโโ ๐ Waiting For Response
โโโ ๐ FYI / Read
โโโ ๐ Reference
โ โโโ ๐ Projects
โ โโโ ๐ Clients
โ โโโ ๐ Receipts
โโโ ๐ Newsletters
```
## Integration Ideas
### Calendar Integration
- Meeting emails โ Check/update calendar
- Deadline mentions โ Create calendar reminder
### Task Integration
- Action items โ Create tasks
- Follow-ups โ Set reminder
### CRM Integration
- Client emails โ Log in CRM
- Lead inquiries โ Create lead record
## Limitations
- Cannot access email accounts directly
- Classification is based on content provided
- May miss context from email threads
- Cannot guarantee phishing detection
- Personal judgment needed for edge cases๐งช Found this useful?
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