Lead Qualification
Claude Office SkillsScore and qualify leads based on criteria and engagement signals.
leadsqualificationsales
# Lead Qualification Score and qualify leads based on defined criteria to focus sales efforts effectively. ## Overview This skill helps you: - Evaluate leads against qualification criteria - Score leads for prioritization - Identify deal-breakers and green flags - Recommend next actions - Maintain consistent qualification ## Qualification Frameworks ### BANT (Budget, Authority, Need, Timeline) ```markdown ## BANT Qualification: [Lead Name] ### Budget (/25) | Question | Answer | Score | |----------|--------|-------| | Defined budget? | [Yes/No/Unknown] | /10 | | Budget range? | [$X - $Y] | /10 | | Budget fits our pricing? | [Yes/No] | /5 | **Budget Score**: [X]/25 ### Authority (/25) | Question | Answer | Score | |----------|--------|-------| | Decision maker? | [Yes/No/Influencer] | /10 | | Who else involved? | [Names/Roles] | /5 | | Sign-off process? | [Description] | /5 | | Champion identified? | [Yes/No] | /5 | **Authority Score**: [X]/25 ### Need (/25) | Question | Answer | Score | |----------|--------|-------| | Clear pain point? | [Description] | /10 | | Impact of not solving? | [Description] | /10 | | Using alternatives? | [Current solution] | /5 | **Need Score**: [X]/25 ### Timeline (/25) | Question | Answer | Score | |----------|--------|-------| | Target implementation? | [Date/Quarter] | /10 | | Urgency level? | [High/Medium/Low] | /10 | | Trigger event? | [Description] | /5 | **Timeline Score**: [X]/25 --- **Total BANT Score**: [X]/100 **Qualification**: [Qualified / Needs Work / Not Qualified] ``` ### MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) ```markdown ## MEDDIC Qualification: [Lead Name] ### Metrics **Business impact they expect**: - [Metric 1]: [Current] โ [Target] - [Metric 2]: [Current] โ [Target] ### Economic Buyer **Person with budget authority**: - Name: [Name] - Title: [Title] - Access: [Direct/Indirect/None] ### Decision Criteria **How they'll evaluate solutions**: 1. [Criterion 1] - Weight: [%] 2. [Criterion 2] - Weight: [%] 3. [Criterion 3] - Weight: [%] ### Decision Process **Steps to purchase**: 1. [Step 1] - Owner: [Name] - Timeline: [Date] 2. [Step 2] - Owner: [Name] - Timeline: [Date] 3. [Step 3] - Owner: [Name] - Timeline: [Date] ### Identify Pain **Core problem**: [Description of the pain point] **Implications of not solving**: [Business impact] ### Champion **Internal advocate**: - Name: [Name] - Influence level: [High/Medium/Low] - What they gain: [Personal win] --- **MEDDIC Coverage**: [X]/6 elements confirmed **Deal Health**: [Strong / At Risk / Weak] ``` ### GPCTBA/C&I (Goals, Plans, Challenges, Timeline, Budget, Authority, Consequences & Implications) ```markdown ## GPCTBA/C&I: [Lead Name] ### Goals What are they trying to achieve? - [Goal 1] - [Goal 2] ### Plans How do they plan to achieve it? - [Current plan] ### Challenges What's stopping them? - [Challenge 1] - [Challenge 2] ### Timeline When do they need to achieve this? - Target: [Date] - Urgency: [High/Medium/Low] ### Budget What resources are allocated? - Amount: [Range] - Approved: [Yes/No/Pending] ### Authority Who makes the decision? - Decision Maker: [Name] - Influencers: [Names] - Process: [Description] ### Consequences (Negative) What happens if they don't solve this? - [Consequence 1] - [Consequence 2] ### Implications (Positive) What happens when they succeed? - [Benefit 1] - [Benefit 2] ``` ## Lead Scoring Model ### Fit Score (Demographics) ```markdown ## Fit Scoring Criteria ### Company Fit (50 points) | Criterion | Points | Lead Value | Score | |-----------|--------|------------|-------| | Industry | /15 | [Industry] | | | Company Size | /15 | [Employees] | | | Revenue | /10 | [Revenue] | | | Geography | /10 | [Location] | | **Company Fit**: [X]/50 ### Contact Fit (50 points) | Criterion | Points | Lead Value | Score | |-----------|--------|------------|-------| | Title/Role | /20 | [Title] | | | Department | /15 | [Dept] | | | Seniority | /15 | [Level] | | **Contact Fit**: [X]/50 **Total Fit Score**: [X]/100 ``` ### Engagement Score (Behavioral) ```markdown ## Engagement Scoring ### Website Activity | Action | Points | Occurrences | Score | |--------|--------|-------------|-------| | Pricing page view | 10 | [X] | | | Demo request | 25 | [X] | | | Content download | 5 | [X] | | | Blog visit | 2 | [X] | | ### Email Engagement | Action | Points | Occurrences | Score | |--------|--------|-------------|-------| | Email opened | 1 | [X] | | | Link clicked | 3 | [X] | | | Replied | 10 | [X] | | ### Event Participation | Action | Points | Occurrences | Score | |--------|--------|-------------|-------| | Webinar attended | 15 | [X] | | | Meeting booked | 25 | [X] | | **Total Engagement Score**: [X]/100 ``` ## Output Format ### Lead Qualification Report ```markdown # Lead Qualification: [Company/Contact] ## Summary | Metric | Value | |--------|-------| | **Fit Score** | [X]/100 | | **Engagement Score** | [X]/100 | | **BANT Score** | [X]/100 | | **Overall** | [X]/100 | ## Qualification Status ๐ข **QUALIFIED** / ๐ก **NEEDS NURTURING** / ๐ด **NOT QUALIFIED** ## Key Findings ### โ Green Flags 1. [Positive indicator] 2. [Positive indicator] ### โ ๏ธ Yellow Flags 1. [Concern that needs addressing] 2. [Missing information] ### โ Red Flags 1. [Deal-breaker or major concern] ## Gaps to Address | Gap | Question to Ask | Priority | |-----|-----------------|----------| | [Unknown area] | [Specific question] | High | | [Unknown area] | [Specific question] | Medium | ## Recommended Next Steps 1. [Immediate action] 2. [Follow-up action] 3. [Long-term action] ## Disqualification Criteria Check - [ ] Below minimum company size - [ ] Outside target geography - [ ] No budget authority - [ ] Timeline > 12 months - [ ] Already using competitor with lock-in ``` ## Best Practices ### Qualification Tips 1. **Ask open-ended questions**: Get context, not just yes/no 2. **Verify, don't assume**: Confirm information directly 3. **Document everything**: Keep CRM updated 4. **Re-qualify regularly**: Situations change 5. **Know when to walk away**: Time is valuable ### Common Mistakes - Qualifying too quickly - Ignoring red flags - Not identifying all stakeholders - Assuming budget = ability to buy - Forgetting to re-qualify over time ## Limitations - Cannot access CRM data directly - Scoring requires defined criteria from user - Cannot verify provided information - Qualification is guidance, not guarantee - Human judgment still essential
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